CountDeFi FAQ — Crypto Tax Reporting Made Clear

Everything you need to know about how CountDeFi helps you turn crypto chaos into IRS-compliant clarity.

General Questions

What does CountDeFi do?

CountDeFi specializes in creating accurate, audit-ready crypto tax reports for individuals and businesses trading crypto, DeFi, and NFTs. We reconcile every transaction across wallets, exchanges, and blockchains — turning your crypto chaos into IRS-compliant clarity.

Who is CountDeFi for?

We work with DeFi traders, NFT collectors, yield farmers, and long-term investors — anyone who’s touched crypto and wants to stay compliant. Whether you’ve made 50 trades or 50,000, our packages scale with your activity.

Do you file my taxes with the IRS?

No — we generate IRS-ready crypto tax reports (Form 8949, Schedule D, capital gains summaries, income statements, etc.) for your CPA or filing software to use. We don’t directly submit your taxes, but your report can be filed instantly once complete.

Which countries do you serve?

We serve clients worldwide, with dedicated teams for:
🇺🇸 USA & Canada (IRS-compliant reports)
🇬🇧 UK & EU (HMRC & EU-compliant reports)
🌍 Other countries on request

How is CountDeFi different from Koinly, CoinTracker, or TaxBit?

We’re not a DIY app — we’re a done-for-you service. While those tools estimate gains, CountDeFi’s analysts manually reconcile your entire dataset, correct exchange mismatches, handle bridging and wrapped assets, and produce reports your CPA can trust in an audit.

Is CountDeFi affiliated with Koinly?

Yes — we’re Koinly’s #1 Global Partner. We use Koinly’s powerful calculation engine under the hood, but our human analysts ensure every dataset is accurate, complete, and audit-ready before reports are finalized.

Process & Reports

How does the process work?

We follow a 7-phase process: Onboarding → Data Analysis → Reconciliation → Context → Tax Optimization → Review → Finalization. Each stage ensures accuracy, compliance, and peace of mind.

What do I need to provide?

You’ll need wallet addresses, exchange CSVs or API keys, and any staking or NFT data. Our onboarding guide will tell you exactly what’s missing.

How long does it take to complete a report?

Typical turnaround is 10–15 business days once all data is received. Complex DeFi cases may take longer, but we’ll give you an ETA upfront.

What’s included in my crypto tax report?

Each report includes Form 8949 & Schedule D (U.S.) or HMRC equivalents, realized/unrealized gains, income reports, cost basis tracking, and audit-ready documentation.

Can you handle multiple wallets, chains, and exchanges?

Yes — we reconcile multi-chain, cross-wallet, and DeFi activity including Ethereum, Solana, Polygon, Avalanche, BSC, Arbitrum, Optimism, Base, and more.

What if I’ve lost some transaction data?

Our analysts reconstruct missing trades using on-chain data and exchange records where possible. Any remaining gaps are clearly flagged in your report.

Do you offer a cheaper way to get started?

Yes — our Data Assessment product ($395) lets you onboard and receive transaction counts per year before committing. The fee is credited if you proceed.

Pricing & Payment

How much does it cost?

Pricing is based on annual transaction volume:
Basic – up to 500 transactions
Standard – up to 3,000 transactions
Premium – up to 5,000 transactions
Degen – up to 15,000 transactions
Enterprise – custom quotes available for 50,000 - 10,000,000 transactions

Can I pay in crypto?

Yes — we accept crypto and traditional payments (USD, GBP, EUR, ZAR).

Do you offer discounts?

Returning clients receive preferred pricing automatically. Occasional discounts may apply for early renewals or referrals.

Security & Compliance

How is my data protected?

All files are transferred via Karbon, a secure encrypted platform. Your data is never stored on public servers or shared with third parties.

Are my reports IRS- or HMRC-compliant?

Yes — we follow IRS Form 8949/Schedule D standards for the U.S. and HMRC CGT rules for the UK.

Can you help if I’m already under IRS or HMRC review?

Yes — we prepare retrospective audit packages and coordinate with your CPA or legal representative for full documentation support.

Specialized Topics

Do you handle NFTs?

Yes. We reconcile NFT mints, flips, and sales — tracking cost basis, gas fees, royalties, and marketplace data across chains.

Can you include DeFi yield, staking, and airdrops?

Yes — we classify and report staking income, liquidity pool rewards, farming, and airdrops according to IRS and global standards.

What about tokens on bridges and wrapped assets?

We trace bridged, wrapped, and swapped tokens across protocols to ensure cost basis continuity — no double-counting or lost assets.

Do you support tax loss harvesting?

Yes — we offer Tax Loss Harvesting Reports (from $495) to help offset gains before year-end.

What if I’ve never filed crypto taxes before?

We’ll assess all your past years on-chain, prepare reports per tax year, and bring you fully compliant.

Can you help my CPA or accountant?

Yes — we collaborate with CPAs worldwide and provide all supporting CSVs and breakdowns needed for filing.

Support & Next Steps

How do I get started?

Visit our contact page to book a call — choose your region (USA/Canada or UK/EU) and we’ll guide you through onboarding.

What’s the best way to reach your team?

Use our secure contact form or book via:
USA & Canada
UK & EU

Do you offer ongoing or annual services?

Yes — most clients renew yearly. We securely store your data, making future reports faster and more affordable.